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Owned and operated by Stack For Wellness, our team is ready to answer questions about saunas, cold plunges, massage chairs, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like infrared saunas and massage chairs may include additional delivery coordination details sent to your email after purchase.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment's progress directly through the carrier's website. If your tracking information has not updated after a few days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your wellness space, please review our Return Policy page for specific instructions on how to start a return. Refund details are outlined in our Return Policy.
Can I exchange an item for a different model?
We are happy to help with exchanges within the return window. If you would like to swap your cold plunge for a different size or exchange a red light therapy panel for another model, contact our team and we will walk you through the process.
How do I choose between an infrared sauna and a cold plunge?
Infrared saunas and cold plunges serve different purposes in a wellness routine. Infrared saunas use gentle heat designed to support relaxation and comfort, while cold plunges use cool temperatures often incorporated into recovery rituals. Our team can help you decide which fits your lifestyle and available space.
What should I know before purchasing a massage chair?
Consider the space where you plan to place the chair, including wall clearance and room dimensions. Review the specific features of each model, such as track type, intensity settings, and upholstery material. If you need guidance matching a chair to your preferences, our team is happy to help.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.
30-Day Returns
If a product does not fit your wellness space, our return window gives you time to decide with confidence.
